Rob Langhorst
EXPERIENCED PROFESSIONAL IN GOVERNANCE AND PROJECT MANAGEMENT
Seasoned ICT leader with more than 35 years of expertise in leading complex, transformational implementations and high-performance supply organizations. Proven track record in translating business objectives into workable solutions and realizing them within critical timelines. Specialized in navigating between daily challenges in execution and maintaining the focus on results.
HISTORY
The employers during my career so far.
1995 - 2025
Became an IBM-er through Coopers & Lybrand and PwC. Built a career in positions from Consultant to Associate Partner, where I provided advisory and implementation services for leading organizations. Some key roles within IBM were (for more detail see Experience):
Leading complex SAP, Data, and AI implementation projects
Developing new IBM services offerings
Leading the risk management and delivery excellence team
Various management roles
1988 - 1995
Held various positions and roles, including:
Implementing SAP, Spectris, and Prodin ERP solutions at diverse clients
Building knowledge and capacity of the SAP R/3 consultant team
Adoption of Australian Spectris software for the Dutch market (product development, market launch, and implementations)
1987 - 1988
Industry Manager: Coordination between sales, development, and implementation departments to deliver customized software solutions to dealers.
1986 - 1987
Materials Manager: Led all purchasing activities and incoming and outgoing goods flows.
1982 - 1986
Procurement Manager: Execution and supervision of all purchasing activities, incoming and outgoing logistics for laboratory equipment that was sold internationally, primarily in Saudi Arabia and Indonesia.
EDUCATION
Education, training and certifications that I have followed and obtained.
1978
Business Administration
HTS - IHBO Eindhoven
2025
Governance
Governance Academy
The Authentic and Effective Commissioner (AEC)
Consulting
Certifications
Executive Project Manager
Senior Complex Project Manager
Experienced Consultant
First Line Manager
Project Management Thought Leader
Mentor
Consulting
Training
Organizational Change Management
Project and Risk Management
Data Management
Analytics and AI
Contract Management
Negotiating
Financial Management
SAP SD - MM - FI - CO - PS
SKILLS
Skills where “I want to be famous for” ...
(and actually am to a certain extend).
Project- and Portfoliomanagement
ERP, Data and AI
People and result oriented
RELEVANT EXPERIENCES
Projects and roles that I carried out successfully and with great pleasure.
IBM Management and Governance
IBM internal roles around Management, Governance, Product Development and "Other"
Period
2022 - 2025
Member of the Dutch IBM Consulting management team.
2022 - 2025
Leadership of the Dutch Risk Management & Delivery Excellence function and the team, responsible for:
• Assessing outgoing quotes on Feasibility of the proposed solutions (in terms of costs, scheduling and hours), Roles and Responsibilities (customer and IBM) and Risks
• Monitoring and evaluating project execution (audits, reviews, etc.)
• Coaching of projects that come into (or direction) "problems”
• Monitoring of the financial performance of the Dutch contract portfolio
2009 - 2022
Deployment management for the Cognitive Process Transformation growth platform (190 employees) and quality management of project delivery. The CPT platform includes the IBM delivery teams around process outsourcing, organizational change management, process optimization and the Data, AI and IoT teams.
1995 - 2022
(Co-) Management of IBM internal practices in which consultants are organized around specific areas of knowledge:
• SAP (200 consultants)
• Cognitive Business Decision Support; Data Platforms, Cognitive, Analytics and Internet of Things (100 consultants)
• Cognitive Process Transformation (190 consultants)
2019
IBM Rapid Analytics: Managed an IBM-EMEA project that developed a method, go-to-market approach and delivery capacity for Data Science, Proof of Concept projects. This led to numerous, smaller projects at customers such as Shell, SKF, Skoda, BAT, Attijariwafa Bank (Morocco).
2016
GDPR (AVG): Managed an IBM EMEA program to assess the impact of the GDPR (AVG) regulations on IBM and IBM's customers. This program led to several diverse deliverables; (1) insight into what IBM had to do to become GDPR compliant in project execution and (2) service and software offers that IBM offered to customers. The developed approach led to IBM's nomination as the Computable Awards 2017 “ICT service provider of the year”.
Career coach for teams of consultants (essentially their functional manager).
Developing winning proposals and solutions; in more than 80% of the projects I have carried out, I led or was part of the quotation team.
Quality reviews on ongoing projects.
Coaching of colleagues and teams on topics such as “deal making”, project delivery and project management.
“Trusted advisor” of IBM-executives.
ERP related projects
Period
Client
2021
ABInbev
Stepped into this global program to replace SAP HR with Workday to help:
• Collect a global, regional and local overview of risks and problems to deliver the solution
• Manage the resulting action list to closure
• Develop an adjusted plan to implement the solution
2018
Plus Retail
I was asked to take on the role of project manager in the SAP implementation project that was in trouble. After a first effort to resolve, both organizations worked towards a mutually agreed conclusion of the contract.
2014
Mondelez (VS and CH)
Project manager and lead consultant to define a global Business Analytics strategy on top of 3 regional SAP environments.
2008
Achmea
Project manager to implement a single general ledger for all Achmea brands in SAP.
2006
ABN AMRO
Release manager to implement SAP in Great Britain (full Banking General Ledger), Brazil, Switzerland and the SOX compliance processes in the Dutch bank.
2004
Port of Rotterdam
Project management for the initial phases of SAP implementation.
2003
ABN AMRO
Roll-out manager for the program to implement SAP in global subsidiaries of the bank. This began with defining the roll-out methodology, planning the roll-out in Asia-Pacific. I managed the implementation in Singapore (at that time the headquarters of Asia-Pacific) and planned and prepared the further implementations in Hong Kong and India.
2003
Port of Rotterdam
Preparation of the tendering process for ERP software.
2003
Ministry of the Interior Affairs
Feasibility study to implement standard ERP functionality in the financial function of the ministry.
2002
Perfecta Chemie
Feasibility study on the implementation of ERP, including the preparation of software selection.
2002
Sodexho
Feasibility study to implement SAP at the catering company.
2002
Port of Rotterdam
Feasibility study on the implementation of ERP in the port.
2002
Ancofer
Project management in SAP implementation (sales, distribution, material management, production and finance) at this sales subsidiary of a German steel producer.
2001
PwC intern
Sigma project: led the commercial efforts to implement ERP in the Dutch Ministry of Defense in collaboration with IBM and Atos Origin.
2000
City of Utrecht
Member of the steering committee and responsible for the delivery of the PwC services in the SAP implementation at 4 units of the municipality (in collaboration with Pink Roccade).
2000
PwC
Project manager for the Dutch organization to implement all PwC processes in one global SAP system.
1999
Stronghold
Project manager to implement the entire “configure-to-order” production of envelopes and the associated material management, sales and financial processes in SAP.
1998
The Greenery
Project manager to implement the newly developed business processes in the SAP application.
1997
SPT Telecom - Czech Republic
ERP expert to support the ERP package selection, then project manager responsible for the development of the working prototype of the solution.
1996
CLB (now Sanquin)
Project management in the implementation of SAP commercial and financial functionality.
1995
Rothmans International (now BAT)
Implementation (design, construction, test, go-live) of the SAP Sales & Distribution functionality for the tobacco supply chain from the European central warehouse to the production facilities.
Data and AI related projects
Period
Client
2020
ASML
Managed the program to design, pilot and implement an AI platform to support ASML engineers in accelerating machine troubleshooting. With the help of AI, the possible causes of the problem are identified. This drastically reduces the "time-to-resolve". In essence, this solution combines structured and unstructured data sources around fault information with an ASML-specific language model. This allows the maintenance teams to consult the data for cases with similarities to the problem in question.
2016
Jumbo, Heineken, Ethias en Euroclear
GDPR (AVG): As part of the GDPR project (described above), I conducted GDPR readiness assessments with various customers: Jumbo, Heineken, Ethias (Belgium) and Euroclear (Belgium).
2015
Cargill – Zwitserland
Defined a Business Intelligence strategy for the global Cargill supply chain and operations.
2012
Dutch Tax authorities
Project management to implement a master data management solution to collect customer data from source systems and provide this data to user applications (such as the online tax returns).
2012
Dutch Tax authorities
Feasibility study to implement a “single point of truth” for all customer related data.
2011
Vodafone
Project manager to implement a data warehouse environment on their new operational system that was deployed in parallel.
2009
Achmea
Project manager to implement one Solvency 2 data solution for all Achmea brands.
2005
ABN AMRO
Global roll-out manager in the Know Your Client program of the bank's Wholesale arm that collected and validated customer data.